At MangoGiftsStore, your satisfaction is our priority! We believe in the quality of our products and work tirelessly to ensure you love every item you receive. Rest assured, every order undergoes a thorough quality check before shipping to minimize any chance of disappointment.

Our Hassle-Free Return Policy
We understand that sometimes things don’t work out as planned, and that’s okay. Here's everything you need to know about returning your item:

Eligibility to Return

• You have 7 daysfrom the day you receive your order to let us know if you’d like to make a return.
• Once approved, the item(s) should reach us within 15 daysof delivery.

Important Condition

• Items must be returned in their original condition, with all packaging materials intact.
• We won’t be able to accept items that are damaged, altered, or show signs of use.

How to Return Your Order

Here’s how we make returns simple and straightforward:

1. Reach Out to Us
   • Email us at info@mangogiftsstore.comwithin 7 days of receiving your order.
   • Include your order number, the item(s) you’d like to return, and why you’re returning them.
2. Get Approval
   • We’ll review your request and send you a Return Merchandise Authorization (RMA) number along with instructions for returning the item.
3. Package Your Return
   • Safely pack the item(s) to avoid any damage in transit. Don’t forget to include all original packaging and any documentation.
4. Send It Back
   • You’re responsible for shipping costs, so choose a reliable, trackable, and insured shipping method.
   • Unfortunately, we cannot take responsibility for items lost or damaged during return shipping.
     
     
5. Refund Time
   • Once we receive your returned item(s) and inspect them, we’ll process your refund to the original payment method.
   • Refunds typically take up to 10 business daysafter we receive your return.

A Few Exceptions

• Personalized and customized itemscannot be returned or exchanged—these are final sale.
• Shipping fees are non-refundable.

Need an Exchange?

If you’d like to exchange an item, simply return the original for a refund and place a new order for the item you want.

Received a Defective or Incorrect Item?

Oh no! If we made a mistake or sent you a defective product, please email us right away at info@mangogiftsstore.com. We’ll make things right as quickly as possible.

Cancellation Policy

• If your order has already been shipped, is in transit, or has been delivered, it cannot be canceled.

We’re Here for You!

Thank you for choosing MangoGifts—we’re so grateful to have you as part of our community. If you have any questions or need help with your order, don’t hesitate to reach out to our friendly customer support team.

P.S.: We reserve the right to update our return policy at any time. Keep shopping confidently—we’ve got you covered!